Frequently Asked Questions

• Culinary Adventures: Enjoy guided food tours featuring nighttime culinary experiences. Savor local dishes at authentic eateries, street food stalls, and markets, while discovering the stories behind each dish.
• Cultural Experiences: Explore Japan’s rich culture through curated tours of historical landmarks, UNESCO World Heritage Sites, and local artisans’ workshops. Participate in engaging activities like tea ceremonies, calligraphy, and kimono dressing in Kyoto and Nara.
• Sightseeing Tours: Discover both iconic sights and hidden gems. Our knowledgeable guides will take you through Tokyo’s lively neighborhoods and Kyoto’s serene landscapes, providing insights into the history and customs of each area.
• Private Guided Tours: Customize your journey with private tours tailored to your interests. Enjoy an intimate experience whether exploring local neighborhoods or participating in unique cultural activities.
• Convenient Transportation: We offer car tours for easy travel between destinations and shore excursions designed for cruise passengers, ensuring you make the most of your time in Japan.
• Personalized Itineraries: Let us create custom itineraries that align with your interests, whether in art, history, or outdoor adventures.

At Pinpoint Traveler, we offer both private and group-based tours to cater to your preferences.

• Private Tours: Enjoy a customized experience with our private tours. These tours allow you to tailor the itinerary to your interests, ensuring a more personalized journey. Whether you’re exploring specific neighborhoods or participating in unique cultural activities, your native guide will focus solely on your group’s needs.
• Group Tours: For those looking to meet fellow travelers, our small group tours (6 people for night tours and 8 for day/walking tours) provide a great way to explore Japan’s rich culture and cuisine. Led by knowledgeable guides fluent in your language, these tours foster a friendly and engaging atmosphere, allowing you to share experiences and insights with others while discovering popular and hidden gems.

Regardless of your choice, each tour is designed to create memorable experiences in Japan’s vibrant locales, such as Osaka, Kyoto, Nara, Kobe, Hiroshima, and Tokyo.

• Experienced Guides: Our knowledgeable guides are not only fluent in your language but also passionate about sharing their insights into Japan’s rich culture, history, and culinary delights. They will lead you through the tour, ensuring you have an enriching and enjoyable experience.
• Transportation: We provide convenient transportation throughout the tour, utilizing trains, ferries, and other ground transportation, as well as cars for our private tours. This allows you to relax and focus on enjoying the sights without worrying about logistics.
• Meals and Drinks: For our nighttime foodie tours, meals and drinks are included, featuring a variety of delicious local specialties. For other tours, the inclusion of meals and drinks may vary, and specific entrance fees will be listed in the tour details to ensure you know what to expect.

Absolutely! At Pinpoint Traveler, we believe in crafting experiences that resonate with you. Here’s how you can customize your itinerary when booking private tours with us:

• Personalized Journeys: Whether you’re drawn to the vibrant streets of Osaka, the serene temples of Kyoto, or the bustling markets of Tokyo, we tailor each itinerary to reflect your unique interests.
• Unique Requests: Want to savor street food in Nara or explore the art scene in Kobe? Let us know your preferences, and we’ll make it happen!
• Contact Us: Our dedicated team is here to help you every step of the way. Reach out to us at [email protected] or message us on WhatsApp at +81 7091273993 to start planning your unforgettable adventure!

Let’s create a memorable experience in Japan that reflects your passions and interests!

• Flexibility First: We strive to provide you with industry-leading flexibility for cancellations. Should you need to cancel, simply notify us via email, and we’ll handle the rest!
• Cancellation Confirmation: We always send a cancellation confirmation email. If you don’t receive it, please don’t hesitate to reach out again via email or give us a call!
• Refund Terms:
  • Private Vehicle-Based Tours & Custom Itineraries: Enjoy a full refund up to 1 week (168 hours) before departure, 50% refund if canceled less than a week but more than 48 hours prior, and no refund for cancellations within 48 hours or no-shows.
  • All Other Tours (Day or Night): We offer a full refund up to 24 hours before departure—pretty flexible, right?

• Email: Drop us a line at [email protected] for any inquiries. We’re here to assist you!
• WhatsApp: For quicker communication, feel free to message us on WhatsApp at +81 7091273993.
• Instagram: Connect with us on Instagram for updates, stunning travel inspiration, and behind-the-scenes glimpses of our tours! Follow us at @pinpointtraveler.

• Age Suitability: While there are no strict age restrictions, some tours may have physical activity levels that might not be suitable for very young children or older adults. We encourage you to consider the nature of each tour when booking.
• Alcohol Considerations: For our culinary tours that include alcoholic beverages, participants must be at least 20 years old to drink, which is the legal drinking age in Japan, and 13 to attend.